Right of Withdrawal

Applies to consumers living in the EU, the EEA or the United Kingdom. Version 2026-10-12

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract is concluded.

To exercise your right of withdrawal, you must inform us (Cuenca Mellima Operations, sole proprietorship of Aaron Cuenca, Neunkircherstrasse 9, 8214 Gächlingen, Switzerland, email: support@vitalityhub.app) of your decision to withdraw from this contract by a clear statement (for example an email). You may use the model withdrawal form below, but you don't have to.

To meet the withdrawal deadline, it is sufficient to send your communication about exercising the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse all payments received from you without undue delay and no later than fourteen days from the day we are informed about your decision to withdraw. We will use the same means of payment you used for the original transaction, unless expressly agreed otherwise with you. You will not be charged any fees for this reimbursement. The license ends with the reimbursement.

Early expiry of the right of withdrawal

The premium unlock is digital content not supplied on a tangible medium. Your right of withdrawal expires once we have started the unlock after you have

  1. expressly consented to us starting performance before the end of the withdrawal period, and
  2. acknowledged that you thereby lose your right of withdrawal.

You give this consent before buying with the checkbox in the app. The unlock takes place immediately after payment.

Model withdrawal form

If you want to withdraw from the contract, please fill in and return this form.

(*) Delete as appropriate.

Binding version

This text exists in German, English, French and Italian. If the language versions differ, the German version prevails.